FAQ

Welcome to the Bocars FAQ page!

Here we answer the most common questions about our services, products and processes. Whether you want to know more about buying a car, maintenance options, or our sustainable mobility solutions, you'll find all the information you need here. Our goal is to provide you with a hassle-free and transparent experience, from first contact to after purchase.

Do you have a question not listed here? Feel free to contact us, and our team is ready to help you further!
 

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How do I pay off my car?

Those looking to buy a new car today quickly encounter a number of challenges. Fortunately, there are smart solutions today that make it possible to still enjoy a new car without great financial pressure.

Discover how these solutions make your mobility easier and more accessible!

What is my car still worth?

To easily find out the value of your car, you can use the online 'Sell' tool. This handy tool gives you a quick and reliable estimate, based on key factors such as the make, model, year, mileage, options available and any damage.

The process is easy and can be done completely from home. Simply fill in the requested information and find out immediately what your car is still worth. 

How many cars does BOCARS have in stock?

We have more than 50 cars in stock, ready for immediate delivery.

With a wide range of makes, models and trims, you'll always find a car that fits your needs. Stop by and discover our wide selection!

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What makes BOCARS different from a vendor around the corner?

At BOCARS, we do what we promise.

All of our cars are carefully inspected and undergo extensive quality control to meet the high standards of the BOCARS customer promise. This way we guarantee that you can always count on a reliable and safe car.

Wondering how we go about this? Discover the BOCARS preparation process and experience our commitment to quality and satisfaction!

Why should I purchase my next car from BOCARS?

BOCARS offers an extensive selection of the most reliable used cars.

Each car is carefully inspected and subjected to extensive quality control, so you can be assured of a car in top condition.

After the purchase, you can also count on BOCARS MECHANICS for a wide range of services, from maintenance to repairs. With us, you are assured of quality and service both before and after your purchase.

Can I buy my dream car at BOCARS both online and in the showroom?

At BOCARS, you can buy your dream car both online and physically.

Online, simply choose the car of your choice and click “I WANT IT”. Follow the steps on the website and in no time the car is yours! It's never been so easy.

And don't worry, should you prefer to arrange it in person, you can of course always stop by to view and purchase your favorite car.

This way you enjoy the freedom to make the purchase in the way that suits you best!

When should my spark plugs be replaced?

Spark plugs are small but essential parts of an internal combustion engine.

When a spark plug is worn out, you can often tell by a number of symptoms. The most common symptom is a faltering ignition, which can lead to erratic engine running. In some cases, the car may not even want to start. Spark plugs are essential for producing a spark that ignites the engine.

To avoid engine problems, it is wise to replace spark plugs after 60,000 kilometers. Replacing spark plugs on time will keep the engine functioning optimally and prevent unwanted costs and damage.

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When should my car have a DSG Maintenance?

DSG maintenance is essential to the life and performance of a vehicle with a DSG transmission.

Important maintenance tasks include DSG oil changes, hydraulic filter changes and a thorough flush.

This maintenance is recommended to be performed every 60,000 kilometers.

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When should my car have air conditioning maintenance?

Regular maintenance of your air conditioning system is essential for efficient operation, longer life and lower energy costs.

Our service includes cleaning filters, checking refrigerant, inspecting coils and checking condensate drain. It also prevents unpleasant odors and ensures a comfortable temperature in your car, even on the hottest days.

Don't wait for problems to arise and schedule your A/C maintenance every 2 years and enjoy a fresh and efficient A/C all year round!

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When should my car be serviced?

Maintenance of your car is essential for long life and optimal performance.

Regular maintenance ensures that all parts continue to function properly and prevents unexpected costs. At our maintenance, we always perform the following tasks:

For sporty cars, we recommend maintenance every 10,000 km, while for regular cars, 15,000 km or annual maintenance is sufficient. Schedule an appointment today and make sure your car stays in top condition!

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